Through an experienced and talented team in Telecoms, Mobiles and IT, Blue Portal Group covers every service needed for its clients with an added personal touch.
Telecommunications can seem a strange language to businesses outside the sector, with terms like SIP and VoIP, likely intimidating for some. However, understanding and adoption of telecoms technology in the digital age is crucial for business success across the board.
South Yorkshire based Blue Portal Group is cutting the sometimes tricky world of telecommunications down to size for its business clients. Through three decades of industry experience and a carefully selected array of products and services, their clients get the best possible solutions.
“The business model is to give honest and transparent advice to our customers and follow this up with excellent customer service,” explains Eddie Portman, a senior telecoms authority and director at Blue Portal Group. “We help small to medium businesses be more effective and efficient using the tools of our industry.”
The team at Blue Portal Group are not only highly experienced in the telecommunications sector but in IT too, allowing for a multi-angle approach when assessing and delivering on client needs.
Eddie Portman, Director, Blue Portal GroupThe different sectors of the business are headed up by a wealth of experience at Director level.
- Telecoms and Connectivity (broadband) – Eddie Portman and Matthew Perry
- Mobiles – David Dickens and Martin Hodder
- IT – Rob Davies
The knowledge, skills and experience of the company’s staff and leadership has filtered down through the organisation and attracted loyal customers. Portman confirms that “building a good reputation in the industry” has facilitated its success “in all areas” of the business. “Getting the word out to your target audience is never easy,” he admits, but clearly the hard work has paid off.
Like any business, the team at Blue Portal Group are concerned with the “usual financial metrics” that showcase sales, customer retention and general growth, but they also like to see their success in a more holistic way: “We measure our business success on where our new customers have come from and how we look after them to make sure they stay with us.”
Looking further into the future, consistent growth will remain part of the five-year-plan and Portman has some explicit goals including a vision of 50 percent growth in sales and maintaining their personalised form of customer experience, something that has served them very well so far.
Like any honest leader, Portman admits he has learned some leadership lessons in his business journey. These include the need to “give more responsibility and delegate to others” in order “to give myself time to work on other areas.” As many who lead successful businesses know, self-awareness and the desire to constantly improve is one of the biggest green flags concerning those at the helm. All in all, it sounds like Blue Portal Group is in very safe, and capable hands…