Published : February 13, 2025Choosing the right auto dialer software is key for any organization to improve their outbound call efficiency. These tools help businesses skip the time-consuming task of manually dialing, allowing executives to focus on real conversation.
In fact, a recent report shows that the global auto dialer software market is expected to grow at 10.5% annually from 2023 to 2030. But before you choose the best one for your business, it’s important to understand the costs involved.
In this blog, we will break down the features, costs and explore the top auto dialer provider available.
Pro-tip
When choosing an auto dialer, start with a flexible and budget-friendly option such as CallHippo. It offers affordable plans and grows with your business, making it ideal for companies of all sizes. Focus on key features such as CRM integration, call tracking, and reliable customer support to make sure it meets your needs and fits your budget.
Auto Dialer Costs Breakdown
Auto dialers allow you to increase efficiency in making outbound calls by automating the dialing process. Deciding one’s budget is an important step to take before you make a decision. However, one must determine what the cost is before picking the solution appropriate for one’s business.
Types of Auto Dialer Costs
1. Software Purchase
A few auto dialing software providers sell it as a perpetual license. The costs of such software can be from $1,000 all the way up to $50,000, based on software’s capabilities and features.
2. Hardware
On a self-hosted solution, you are likely to need to purchase additional equipment like servers and phone lines as well. This can greatly increase the costs of the solution at the beginning.
3. Subscription Fees
Most providers work on a subscription contract where they have monthly fees according to the number of users. For instance, users of CallHippo are charged $25 per user for their auto dialer service.
4. Usage Charges
Some service providers place a per minute charge for outbound calls ranging from $0.01 to $0.03 per minute.
11 Best Free Auto Dialer SoftwareWhat Are The Factors Influencing Auto Dialer Costs?
Auto dialer costs are influenced by several factors that can vary depending on the features and the size of your business. Here are some of the key factors that affect auto dialer pricing:
1. Functionality and Features
Basic auto dialers handle simple tasks such as automatic dialing. Advanced models come with more features. These include call analytics, predictive calling, and CRM integration.
2. Team Size
Auto dialers are often priced per user, meaning the more agents you have, the higher the monthly cost. It’s important to find a solution that matches your team size and growth potential.
3. Call Volume
The price is greatly dictated by how many calls you want to make. High call volume businesses may even be eligible for deals or customized pricing plans.
Example: If your business does a lot of calling, it is worthwhile to call up providers and check if tailored plans are available.
4. Support and Maintenance
Some auto dialer providers include 24/7 support and maintenance services, but these can come at an extra cost. Make sure to factor in these ongoing expenses when budgeting for your auto dialer solution.
Expert Advice
Making calls manually can take a lot of time and lead to mistakes. With auto dialer software, businesses can make calling easier and faster. The software automatically dials numbers, so agents spend less time on the phone and avoid mistakes. This helps executives talk to more people, work more efficiently, and get better results.
Top 5 Auto Dialer Software
Explore the top 5 auto dialer software options for 2025. Each platform delivers unique features and pricing to help businesses enhance customer interactions and streamline call center operations.
| Company | Rating | Plan | Top Features | Learn More |
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Starter: $18/month Professional: $30 /month Ultimate: $42 /month |
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Starter: $35/month Pro: $55 /month Enterprise: Custom |
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Learn More | |
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Digital-only: $175/month Voice-only: $175/month Digital + Voice: Custom Digital + Voice + WEM: Custom Digital + Voice + WEM + Analytics: Custom |
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Learn More | |
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Genesys Cloud CX 1: $75/month Genesys Cloud CX 2: $115/month Genesys Cloud CX 2: $155/month |
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Learn More | |
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Core: $20 Advance: $25 Ultra: $35 |
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Learn More |
Disclaimer:
The providers featured in this article were carefully selected after evaluating their features, reliability, and reputation in the market. We assessed each system for its performance, ease of use, and ability to scale with growing business needs. While these options are among the best solutions, it’s important to note that this list is not exhaustive and there may be other suitable providers available. Do your own research to make sure the provider you choose meets your specific requirements and is the right fit for your business communication needs.
1. CallHippo
CallHippo is an easy-to-use cloud-based predictive dialer that helps businesses make outbound calls faster. It automatically dials numbers, so agents can spend more time talking to potential customers. With different pricing options, CallHippo makes it simple for businesses to choose a plan that fits their budget and needs.
Key Features
- Power Dialer
- Call Analytics
- Auto Rotate
- Automatic Machine Detection
- Smart DID Routing
- Voicemail Transcription
- Role-Based Access Control
Pros
- Saves time by reducing manual dialing for agents.
- Offers detailed call insights to improve performance tracking.
- Simplifies call routing with smart automation features.
Cons
- Requires a stable internet connection for smooth functioning.
- Might not suit very small teams with limited budgets.
Pricing
- Starter: $18 per user/month
- Professional: $24 per user/month
- Ultimate: $42 per user/month
- Enterprise: Custom
*Pricing as of 13-02-2025.
2. Kixie
Kixie is a smart predictive dialer to increase effectiveness of sales teams. Its simple interface and automationhelp companies make more calls, and track results. It includes the key features such as call analytics, call recording and tool integration.
Key Features
- Power Dialer
- Call Tracking and Analytics
- Automatic Call Distribution (ACD)
Pros
- Increases agent productivity by automating repetitive tasks.
- Seamlessly integrates with popular CRM platforms.
Cons
- Primarily focused on sales teams, so might not be suitable for other types of call centers.
- Some advanced features might require a learning curve for new users.
Pricing
- Starter Plan $35 per user/month
- Pro Plan $55 per user/month
- Enterprise Plan Custom Pricing
3. Five9
Five9 is a cloud-based contact center solution with predictive dialer capabilities. It automates generating outbound calls resulting in lesser idle time for agents and more live calls with customers. It also comes with CRM integration and omnichannel support.
Key Features
- Automatic Call Distribution (ACD)
- Interactive Voice Response (IVR)
- Omnichannel Support
Pros
- Enhances productivity with streamlined customer interactions.
- Scales easily to match business growth and needs.
Cons
- Learning curve for new users with advanced features.
- Custom pricing may lack transparency for smaller businesses.
Pricing
- Core Plan $149 per user/month
- Premium Plan $169 per user/month
Note: The Core Plan includes blended inbound and outbound calls and call recording. The Premium Plan adds web chat, email, and Essentials QM.
7 Best Real Estate Dialers4. Genesys
Genesys Cloud CX is a cloud contact center solution that offers a predictive dialer to improve interactions with customers. It helps the businesses manage outbound and inbound calls, chat, and emails on one platform. Moreover it also improves customer experience and agent efficiency with AI-powered automation.
Key Features
- Omnichannel Engagement
- AI-Powered Automation
- Workforce Management
Pros
- Unifies multiple communication channels in a single platform.
- Boosts productivity with AI-driven automation and insights.
Cons
- Steeper learning curve for first-time users.
- Higher pricing tiers may be costly for small businesses.
Genesys Cloud CX Pricing
- Voice Plan $75 per user/month
- Digital Plan $115 per user/month
Note: The Voice Plan is suitable for voice contact centers, while the Digital Plan includes additional features for digital channels.
5. RingCentral
RingCentral is a leading cloud-based communication platform that offers an auto dialer as part of its comprehensive suite of business tools. It provides businesses with features such as video conferencing, team messaging, and others. Integrating such platforms help teams to automate outbound calling and reduce downtime.
Key Features
- Predictive Dialer and Power Dialer
- Video Conferencing and Team Messaging
- Call Analytics and Reporting
Pros
- All-in-one platform for business communications (calls, video, messaging).
- They provide advanced call analytics to improve agent performance.
Cons
- More expensive compared to specialized auto dialer solutions.
- Some users report a steeper learning curve for advanced features.
Pricing
- Essentials Plan $45 per user/month
- Standard Plan $55 per user/month
- Premium Plan $70 per user/month
- Enterprise Plan Custom Pricing
Auto Dialer vs. Predictive Dialer: What’s the Difference?How To Choose The Best Auto Dialer For Your Business?
Selecting the right auto dialer for your business doesn’t have to be an overwhelming task. The key is to match the dialer’s features with your company’s goals and requirements. Below we have discussed several criteria to help you choose the right one:
1. Understand Your Call Volume
Think about how many outbound calls your team makes daily. If you have a high call volume, choose an auto dialer service with a large capacity for calls. These tools may include call queues for managing calls, offered by some auto dialer software providers
2. Consider Your Budget
Auto dialer software prices vary from low to high based on the business requirements. Some solutions are budget-friendly, while others including CRM predictive dialing can be costly. Find dialer pricing that meets your budget but do not pay for features that you do not require.
3. Prioritize Essential Features
Not all auto dialers are the same. Some just dial numbers, while others come with advanced features such as predictive dialing, call tracking, and CRM integration.
For example, if you make a lot of sales calls, a dialer with unlimited contact center capabilities might be helpful.
4. Ensures Seamless Integration
If you’re using a CRM or other business tools, look for an auto dialer service that integrates easily. It helps businesses to collect all your data in one place, making it easier to manage outbound call campaigns.
5. Opt for Customer Support and Training
Customer support is essential when installing auto dialer software. A reliable provider is likely to offer valuable training to help your team fix any issues. This can save time and prevent downtime.
Conclusion
Understanding auto dialer software costs is important for improving your outbound call efficiency. Start by identifying your business goals and the features. Look for a cost-effective solution that supports your requirements, such as CallHippo. It offers affordable pricing, CRM integration, and an easy-to-use interface, making it a great choice for businesses of all sizes.
FAQs
1. Which Auto Dialer software is the best?
The best auto dialer software depends on what your business needs. CallHippo is a popular option because it is affordable and comes with helpful features such as CRM integration, call recording, and call tracking. If your business handles both inbound and outbound calls, blended call center software might be a good choice.
2. Is Auto Dialer software worth it?
Yes, auto dialer software is worth it if you want to save time and make your calls more efficient. It automates outbound and inbound calls and offers features such as call recording and predictive dialing. With flexible dialer pricing, it’s a great investment for growing businesses.
3. Which Auto Dialer software is the cheapest?
CallHippo is one of the most affordable options, with plans starting at just $25 per user per month. Knowlarity auto dialer pricing and other providers also offer budget-friendly solutions. Choosing the right software depends on your needs and the features you want.
4. How many calls does an Auto Dialer make in an hour?
An auto dialer can make hundreds of calls in an hour, depending on the software. Predictive dialers for outbound calls are especially fast because they only connect agents to live calls. This helps businesses save time and reach more customers.
Updated : February 14, 2025
Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.
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