Mudrex, a global crypto investment platform, has announced the rollout of an upgraded version of its flagship loyalty program, Mudrex Alpha. The newly introduced six-tier system offers some of the lowest trading fees in the country, with rates dropping as low as 0.03% for Futures and 0.12% for Spot.
The revamped Alpha program is now available to all Spot and Futures traders on Mudrex. Benefits are assigned based on a user’s 30-day trading activity across either Spot or Futures, whichever is higher. Depending on the tier, users can enjoy reduced fees, zero-fee INR withdrawals (down from the standard 1%), priority customer support, advanced research insights, and exclusive access to events and educational content.
The new tiered system introduces a structured loyalty framework aligned with trading behaviour. Customer support response times have been optimised across tiers, ranging from a 12-hour window to priority resolutions within one hour and dedicated relationship managers for top-tier members.
Mudrex Co-founder and CEO, Edul Patel, commented, “Over the years, we have been interacting with thousands of users, understanding their biggest pain points in the crypto market. High fees, limited support, and lack of trust have been the major entry barriers. The upgraded Alpha program is our response to these concerns. By offering the lowest fees in the country, faster support, and a structured, transparent system, we’re taking a step toward making crypto more accessible, secure, and rewarding for everyone.”
With this upgrade, Mudrex continues to solidify its leadership in India’s evolving crypto ecosystem. The Alpha Program comes at a time when savvy Indian investors are actively diversifying their portfolios amidst global macroeconomic shifts and increasing crypto adoption.