Published : January 29, 2025Communication platforms are essential for businesses today, helping teams stay connected and work more efficiently. A cloud-based phone system, like a free cloud PBX, makes it easier and cheaper to manage communication.
In fact, the global cloud PBX market was valued at over USD 18.6 billion in 2024 and is projected to reach USD 145.5 billion by 2037.
In this blog, we will explore the top 7 free cloud PBX providers in 2025, highlighting their features, benefits, and how they can enhance your business communication.
Pro-tip
When picking a free cloud PBX, make sure it offers important features like call routing, voicemail, and automated attendants. Also, think about how the system will grow with your business. Choose a provider with good customer support and ensure it works well with your current software. By focusing on these points, you’ll find the best free cloud phone system for your business.
7 Best Free Cloud PBX Providers
Here are the top 7 free cloud PBX providers offering reliable free cloud calling and hosted PBX systems. Let’s take a closer look at their features and how they stand out as the best free cloud-based phone systems.
Disclaimer:
The providers featured in this article were carefully selected after evaluating their features, reliability, and reputation in the market. We assessed each system for its performance, ease of use, and ability to scale with growing business needs. While these options are among the best free cloud PBX solutions, it’s important to note that this list is not exhaustive and there may be other suitable providers available. Do your own research to make sure the provider you choose meets your specific requirements and is the right fit for your business communication needs.
| Company | Rating | Plan | Top Features | Learn More |
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Free Trial Available Starter: $18/month Professional: $30 /month Ultimate: $42 /month |
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3CX FREE: €0 for up to 10 users with hosting SMB: €175 annually, adds reporting and call queues. PRO: €145 annually, includes call recording and CRM integration. ENT: €180 annually, supports Teams and advanced routing. |
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Learn More | |
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Free Plan: Up to 100 users, unlimited extensions, SIP-to-SIP calls only Basic Plan: $49.95 per account/month, 2.9 cents per minute for external calls Unlimited Plan: $18.95 per user/month (minimum 5 users), unlimited calling minutes |
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Learn More | |
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Starter: $10 Standard: $20 Premier: $30 |
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Learn More |
1. CallHippo
CallHippo is a leading provider of free cloud PBX solutions, designed to help startups and small businesses streamline their communication at no significant cost. This free cloud-based phone system offers essential features such as voicemail, SMS, call forwarding, and call routing, enhancing business operations.
With its intuitive user interface, CallHippo makes cloud calling more accessible and reliable, offering the best free hosted PBX services for teams that want an efficient, affordable communication system without compromising on quality or performance.
Key Features
- AI Voicebot
- Sentiment Analysis
- Call Analytics
- Call Monitoring
- Predictive Dialer
- Call Recording
- Voicemail Transcription
Pros
- AI Intelligent Reports provide smart summaries of user and call activity.
- AI Voicemail Transcription improves efficiency by quickly scanning voicemail contents.
- Role-Based Access Control allows seamless user invitations based on assigned roles.
Cons
- Advanced features like call queuing and call barging are available only in higher-tier plans.
- Some features, such as call recording, will incur additional charges.
Pricing: CallHippo offers pricing plans tailored to various business needs:
- Starter Plan ($18/user/month): Includes 1,000 calling minutes, 100 SMS, one phone number, and basic analytics.
- Professional Plan ($30/user/month): Unlimited US/CAD calls, 500 SMS, call recordings, AI analytics, and after-call work.
- Ultimate Plan ($42/user/month): Adds 1,000 SMS, QA users, custom integrations, and Single Sign-On (SSO).
- Enterprise Plan (Custom Pricing): Covers global calls, AI tools, custom onboarding, and priority support.
*Pricing as of 29-01-2025.
2. 3CX
3CX is a free cloud PBX solution designed for businesses, offering essential features such as video conferencing, live chat, and WhatsApp integration. It’s perfect for small teams with up to 10 users and includes free hosting.
This makes it an ideal choice for businesses seeking a free hosted PBX. 3CX also supports mobile and desktop apps, ensuring smooth remote work and providing a reliable free cloud-based phone system for modern business communication.
Key Features
- Live Chat
- WhatsApp Integration
- Video Conferencing
- SMS Integration
- Auto Attendant
- Ring Groups
- Mobile Apps
Pros
- Free plan includes hosting for up to 10 users.
- Offers remote accessibility with mobile and desktop apps.
- Combines multiple communication tools in one platform.
Cons
- Limited to 10 users under the free hosted PBX plan.
- Advanced features like call recording require paid subscriptions.
Pricing: 3CX provides four pricing tiers, detailed below:
- 3CX FREE: €0 for up to 10 users with hosting.
- SMB: €175 annually, adds reporting and call queues.
- PRO: €145 annually, includes call recording and CRM integration.
- ENT: €180 annually, supports Teams and advanced routing.
3. OnSIP
OnSIP is a free cloud PBX provider that offers a hosted phone system with SIP-to-SIP calling capabilities. It enables businesses to make free internal calls and supports up to 100 users with unlimited extensions. OnSIP also provides web voice and video calling, allowing for seamless communication across teams.
For external calls, the provider offers paid plans, which include additional features like voicemail and call recording. It is ideal for businesses looking for cost-effective cloud-based communication solutions.
Key Features
- Auto Attendants
- Ring Groups
- Voicemail to Email
- Call Parking
- Call Recording
- HD Conference Suites
- Mobile App
Pros
- Free SIP-to-SIP calling within the OnSIP network.
- Supports up to 100 users in the free plan.
- Offers HD voice and video calling capabilities.
Cons
- External calling requires a paid plan with additional costs.
- Limited integrations with third-party applications.
Pricing: OnSIP offers three primary plans as discussed below:
- Free Plan: Up to 100 users, unlimited extensions, SIP-to-SIP calls only
- Basic Plan: $49.95 per account/month, 2.9 cents per minute for external calls
- Unlimited Plan: $18.95 per user/month (minimum 5 users), unlimited calling minutes
4. Yeastar
Yeastar offers a comprehensive cloud PBX solution designed to streamline business communications. It integrates voice, video, messaging, and collaboration tools into a single platform, ensuring seamless interaction across teams.
Suitable for businesses of all sizes, Yeastar’s solution eliminates the need for on-premises hardware, offering flexibility and scalability. With easy-to-use mobile and desktop apps, users can manage communications from anywhere, boosting productivity, enhancing customer engagement, and simplifying operations.
Key Features
- Unified Communications
- Call Center Solution
- Omnichannel Messaging
- Linkus UC Clients
- Call Routing
- Call Monitoring
- CRM Integration
Pros
- Eliminates the need for on-premises hardware.
- Offers a 30-day free trial for new users.
- Integrates with popular CRM and helpdesk platforms.
Cons
- Pricing details are not publicly available; contact sales for information.
- Some features may require additional configuration or setup.
Pricing: Here’s the available details for Yeastar pricing:
- Free Trial: 30-day access to all features.
- Paid Plans: Contact Yeastar directly for pricing details at [email protected].
5. FreePBX
FreePBX is an open-source, cloud-based IP PBX system that allows businesses to set up customized phone systems. It provides essential features for small to medium businesses, such as voicemail, call forwarding, and auto-attendants, all through a free cloud PBX platform.
While the basic version is free to use, businesses can add extra functionalities with commercial modules. This makes it a flexible solution for growing companies looking for a free cloud-based phone system with upgrade options.
Key Features
- Auto Attendants
- Ring Groups
- Voicemail to Email
- Call Parking
- Call Recording
- HD Conference Suites
- Mobile App
Pros
- Free core software with essential PBX functionalities.
- Highly customizable to fit specific business needs.
- Active community support for troubleshooting and advice.
Cons
- Additional features require purchasing commercial modules.
- Setting up and maintaining the system may require technical expertise.
Pricing: The core FreePBX software is free to download and use. However, commercial modules and add-on bundles are available for purchase:
- Starter Bundle: $349 for a 25-year license or $169 for a 1-year license.
- Advanced Bundle: $1,149 for a 25-year license or $579 for a 1-year license.
- Call Center Bundle: $2,999 for a 25-year license or $1,149 for a 1-year license.
- Everything Bundle: $3,449 for a 25-year license or $1,729 for a 1-year license.
These bundles include various modules designed to enhance the functionality of the FreePBX system.
6. Google Voice
Google Voice is a free cloud-based phone system that allows users to make calls, send texts, and manage voicemails. It offers a single phone number that works across multiple devices, including web browsers, Android, and iOS apps, ensuring seamless communication.
This service is ideal for individuals and small businesses looking for a simple and cost-effective solution. With features like call forwarding and voicemail, it provides a reliable and free cloud PBX for efficient communication.
Key Features
- Call Forwarding
- Voicemail Transcription
- Spam Call Blocking
- Integration with Google Meet
- Number Porting
- Call Screening
- Multi-Device Support
Pros
- Free domestic calls within the U.S. and Canada.
- Seamless integration with other Google Workspace services.
- User-friendly interface across devices.
Cons
- Limited availability outside the United States.
- International calls may incur additional charges.
Pricing: Google Voice is Free for domestic calls within the U.S. and Canada. However, it also offers Business Plans as below:
- Starter: $10 per user/month for up to 10 users.
- Standard: $20 per user/month for unlimited users.
- Premier: $30 per user/month for unlimited users.
7. Zoom Phone
Zoom Phone is a free cloud-based PBX that combines voice calling with Zoom’s video conferencing and team chat features. It provides businesses with a cloud calling solution to manage internal and external communication.
With features like call recording, voicemail transcription, and auto attendants, Zoom Phone ensures seamless communication for remote teams. The system is secure and scalable, making it a great choice for companies looking for a flexible and reliable cloud-based phone system to support global operations.
Key Features
- Auto Attendant
- Call Recording
- Voicemail Transcription
- Call Park
- Call Delegation
- Call Analytics
- Integration with Zoom Meetings
Pros
- Offers seamless integration with Zoom’s video conferencing services.
- Provides a centralized management portal for easy user provisioning.
- Supports remote work with mobile and desktop applications.
Cons
- International calling incurs additional charges beyond the plan.
- Some advanced features may require higher-tier plans.
Pricing: Zoom Phone offers three pricing options as outlined below:
- US & Canada Metered Plan: $10 per user/month; includes unlimited internal calls and metered outbound calls.
- US & Canada Unlimited Plan: $15 per user/month; includes unlimited internal and outbound calls within the US and Canada.
- Global Select Plan: $20 per user/month; includes unlimited domestic calling in 48 countries.
What Makes CallHippo The Best Free Cloud PBX?
CallHippo is the best choice for businesses looking for an efficient, affordable, and reliable cloud-based phone system. It stands out due to its AI-driven features, cost-effective pricing, intuitive interface, and exceptional customer support.
- AI-Driven Features: CallHippo offers smart call routing, automated responses, and call analytics, which improve team productivity and enhance customer experience.
- Affordable Pricing: With a free cloud-based PBX option and competitive paid plans, CallHippo ensures businesses of all sizes can access quality communication tools without breaking the bank.
- User-Friendly Interface: The platform is designed to be easy to use, allowing teams to get started quickly and focus on their tasks.
- Reliable Customer Support: CallHippo provides 24/7 support to ensure any issues are resolved quickly, keeping your communication running smoothly.
Overall, CallHippo provides a scalable, feature-rich solution that supports businesses’ growth while maintaining affordability and ease of use. All these factors make it an ideal choice for companies seeking the best free PBX with the flexibility to grow.
Conclusion:
Choosing the right free cloud PBX provider is important for businesses looking to improve communication without spending a lot. The best free cloud-based phone systems offer features like call routing, voicemail, and automated attendants. These systems are perfect for remote work and provide flexibility as your business grows. By comparing these options, you can find the best free hosted PBX that fits your company’s needs.
FAQs:
1. What are the limitations of free cloud PBX plans?
Free cloud PBX plans often come with restrictions like limited features, fewer users, and basic support. They may not include advanced functionalities such as call recording, custom integrations, or international calling.
2. How secure is a free cloud PBX?
Security varies by provider, but free cloud PBX systems typically offer standard encryption for calls. However, some free services may lack advanced security features like two-factor authentication or comprehensive data protection.
3. Can free hosted PBX systems scale with my business?
Free hosted PBX systems are usually limited in scalability. While they work well for small teams, you may need to upgrade to a paid plan as your business grows and requires more advanced features.
4. How does a free cloud-based phone system handle call quality?
Call quality in free cloud-based phone systems can vary based on internet connection and service provider. However, most free systems offer decent quality, though advanced features like HD voice may require a paid plan.
5. Is free cloud calling reliable for business use?
Free cloud calling can be reliable for small businesses but may lack premium features such as 24/7 support, advanced call analytics, or integrations. Upgrading ensures better reliability and performance.
Updated : January 30, 2025
Supriya Bajaj is a senior content developer with immense experience in the VoIP telephony domain. With a deep knowledge of VoIP systems and emerging technologies in the field, she provides insightful and targeted content. Known for simplifying complex topics and her thought-leadership articles, Supriya delivers actionable content for both technical and non-technical audiences.
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